Privacy Policy

Effective Date: 01/01/2025
Last Updated: 12/07/2025

1. Introduction

Welcome to Kleera Ltd ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our web application, Kleera.

2. Data We Collect

When you use Kleera, we collect the following types of personal data:
  • Contact Information: Name, email address.
  • Technical Information: IP address, device type, browser type, location data, and usage statistics.
  • User-Submitted Data: Resume/CV content, job specifications, and any supporting documents submitted by users for screening, summarisation, and scoring.
  • Tracking Data: Session data collected via analytics and performance monitoring tools.
We do not knowingly collect personal data from individuals under the age of 16.

3. How We Collect Your Data

We collect data through:
  • User Registration: When you create an account on Kleera.
  • Resume Submission: When you upload your resume or other documents for analysis.
  • Third-Party Tools: Analytics and monitoring services that track session activity and performance.

4. How We Use Your Data

We process your personal data for the following purposes:
  • To create and manage your user account.
  • To provide customer support and respond to queries.
  • To perform AI-based screening, summarisation, and scoring of resumes against job criteria.
  • To analyse usage trends and improve the user experience.
  • To ensure platform security and prevent fraudulent activity.

Important Note:
As part of our resume analysis process, user-submitted resume content is sent to OpenAI’s API, which enables natural language processing and AI-powered analysis. This processing is strictly limited to the functionality described above and is subject to OpenAI’s security, privacy, and data handling practices.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share your data with third parties in the following cases:
  • AI Processing: Resume content is shared with OpenAI’s API for scoring, summarisation, and matching.
  • Authentication: We use Clerk to securely manage user login and identity verification.
  • Analytics: We use third-party tools (e.g. PostHog, Segment) to monitor performance and improve service quality.

Each third-party processor is bound by strict confidentiality and data protection terms.

6. Cookies and Tracking Technologies

We use session tracking and cookies to better understand user behaviour and improve the functionality of Kleera. These tools help us optimise product experience and performance.

7. Data Storage and Security

Your data is stored on secure infrastructure provided by Amazon Web Services (AWS) and managed through Clerk (authentication).

Audit logs and resume data are stored securely and included in our disaster recovery backups. While audit logs are only accessible in production, we retain redundant copies to ensure availability in the event of a failure.

We retain your data until you request account deletion or until no longer necessary for the purposes stated above.

We use encryption, access control, and other industry-standard security measures to protect your data.

8. Your Rights

Under GDPR, you have the right to:
  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request the deletion of your personal data
  • Object to or restrict certain types of processing
To exercise your rights, email: tech@kleera.co.uk

9. Policy Updates

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by email and through an in-app notification.

10. Contact Us

If you have questions or concerns about this policy or your personal data, please contact us:
Email: tech@kleera.co.uk

By using Kleera, you acknowledge that you have read and understood this Privacy Policy.